Returns Policy

Return Window

You may initiate a return for eligible items within 30 days of receiving your delivery. This provides adequate time to try on and evaluate your items.

How to Request a Return

To request a return, contact our support team via email. Please provide the following details:

• Your full name and contact information
• Your order number
• A concise description of why you wish to return the item
• Photographs of any defects, damages, or discrepancies
• Your preference for a replacement or a refund

⚠️ Please review order details, sizing charts, and shipping addresses carefully before completing payment to prevent accidental errors.

Eligible Returns

We accept returns on regular-priced items fulfilling all conditions below:

• Item is unwashed, unworn, unscented, and in brand-new condition
• All original hangtags and packaging remain attached
• Return request submitted within 30 days of delivery
• Proof of purchase (order confirmation or receipt) is provided

Return Shipping

• Free Return Shipping: If the product arrives damaged, defective, or incorrect, Trendwear Apparel covers 100% of return shipping costs ($0.00 to you).
• Customer-Paid Shipping: For preference-based returns (e.g. style preference or personal sizing error), the customer is responsible for return postage fees.

Return Instructions

Once your return has been authorized by our team:

• Pack the Item: Enclose the item securely along with a printout of your order confirmation.
• Dispatch: Send through a trackable shipping courier (USPS, UPS, FedEx) and provide tracking to [email protected].
• Processing: Upon delivery and quality inspection at our warehouse, approved refunds are remitted to your PayPal account within 10 business days.

Non-Returnable Items

The following categories are deemed final sale and cannot be returned:

• Clearance and discounted sale items
• Customized or personalized garments
• Gift cards and promotional vouchers

If you are uncertain whether an item qualifies, please contact our support team before returning.